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Medical Assistance & Claims

Inherent Risks provides seamless medical assistance services for business travellers, policy holders and private clients, in the most popular tourist destinations, and the most remote and complex regions around the world.

Our experienced 24/7 multilingual assistance platform is staffed by fully qualified and experienced doctors, nurses, paramedics and risk advisory specialists who provide immediate advice and recommendations, enabling our clients to make informed decisions. In addition, we employ and retain ground agents who are located around the world, and specialists within their regions.

Through our extensive, independent provider network, we are able to offer instant medical referrals and case monitoring, expedite the process of obtaining medical records and expenses, provide cost containment solutions, issue immediate guarantees of payment, and obtain fit-to-fly letters.

Our core level of services that meet the particular needs of our clients include, but are not limited to:

    Our risk advisory services provide clients' with expert insights, strategies and guidance that enables decision-makers to navigate the most challenging and emerging, risks and threats. Our holistic approach combines industry best practice with proven thought leadership to provide the most comprehensive solutions to modern-day security, safety and political risks, using local knowledge and understanding across the globe.
    Our strategic intelligence services provide senior decision-makers with the detailed, accurate and timely due diligence they need to minimise uncertainty and make informed business decisions relating to expansion, capital investments, new market entry,competitive tenders, and other commercial opportunties, with a particular focus on emerging markets and complex regions.
  • Ground Truth
    When risk assessments are conducted, and strategic intelliigence is collected from a distance, i.e. not on-the-ground, the information presented does not provide a full and accurate report. Our ground truth services are adopted in conjunction with our risk advisory and strategic intelligence services to provide on-the-ground analysis that enables clients' to make intelligence-led, informed business decisions.
  • Sector Benchmarking
    Our sector benchmarking services provide industry specific insight into demonstrated best practices within operations, sales and recruitment, identifying direct competitors, and other organisations with superior performance, to understand the processes, practices and pricing that drives that performance; enabling our clients' to analyse the data, identify opportunities for improvement, and compete.
  • Complex Claims Monitoring
    We have developed core competencies in monitoring and managing complex and large loss claims across the spectrum of accident & health, catastrophe response and crisis management, including kidnap, ransom and extortion cases, to reduce claims costs, mitigate fraud, and improve outcomes for stakeholders.
  • After Action Review
    Battlefield tactics adapted to boardroom thinking are at the heart of everything we do. Our team conduct After Action Reviews on behalf of clients' at the end of a project, programme or incident to help them in understanding their strengths and weakenesses, and most importantly, to learn from the successes and failures in the past, to better predict the future.

How can we help you?

Get in touch. Let's talk about the challenges affecting your business.

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